Terms & Conditions

General

  • Check-in time – 2pm
  • Early or late arrivals are by prior arrangement only.
  • Departure time is 10am Late checkouts are available until 4pm, subject to fee and availability.
  • All park occupants are required to observe State and Local Laws applicable to the Park and the Park Rules.

Booking Cancellations

In the event of your booking being cancelled prior to arrival the following conditions apply:

Best Daily Rate:

  • Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  • Reservations cannot be cancelled, amended or adjusted after booking.
  • If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  • Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  • Offer is subject to availability and blackout dates may apply
  • If you wish to reduce your nights booked after commencement of your stay with us, we regret that we are unable to refund any monies paid.

Best Flexible Rate:

  • First night is payable at the time of booking
  • Reservations can be amended or adjusted up until 7 days prior to your scheduled arrival
  • Should you wish to cancel your booking you must notify the park 7 days prior to your scheduled arrival. Deposits will only be refunded if the park is notified 7 days prior to your scheduled arrival (less an administration fee of $50).
  • If notice of your cancellation is received within 7 days to your scheduled arrival time, the park may retain all monies paid.
  • If you do not arrive on your reservation date your booking will be cancelled without refund or credit
  • If you wish to reduce your nights booked after commencement of your stay with us, we regret that we are unable to refund any monies paid.

Holiday Rate: (Christmas, Easter & Special Events):

  • Cancellations 30 days or more prior to arrival date – $70 cancellation fee
  • Cancellations between 7 to 30 days prior to arrival date – 50% cancellation fee, minimum $70
  • Cancellations of less than 7 days prior to arrival date – Sorry, no refund is given

Park Management reserves the right to relocate or cancel any booking at its discretion

Refund Policy

  • All monies paid will be refunded as per conditions listed in our booking cancellations. Please refer to our Booking Cancellations.

Minimum Booking Periods

  • In order to ensure smooth changeovers with minimum disruption to guests, our Christmas/January cabin bookings are staggered with 7, 8 or 9 night minimum stays.
  • Allocation of any particular site is not guaranteed.
  • Minimum booking periods apply to cabins and units on weekends (two nights), long weekends (three nights), Summer period (seven nights) and Easter (four nights).

All guests must be 18 years of age or older, unless accompanied by a parent or legal guardian. 

STRICTLY NO PETS.